Employees using PeopleFactor HRMS may request account deletion when leaving the organization (for example, due to resignation, termination, or other reasons).
How to Request Deletion
Employees can initiate deletion using either of the following methods:
From within the mobile app: Profile → Delete My Account.
When you click the Confirm to Delete My Account button, your account deletion request will be submitted.
What Happens Next
Immediate deactivation: Your account will be deactivated as soon as the deletion request is confirmed.
30-day deletion window: Within 30 days, the account and associated personal data (defined below) will be permanently deleted from the system.
During this 30-day period, you will not be able to log in or access the app.
Data Deletion Scope
Data that will be deleted:
Login credentials
Profile information
Leave records
Attendance records visible in the app
Data that may be retained:
Payroll, tax, and compliance records required under statutory and legal obligations. These records are retained by the employer's HR/Payroll team to comply with applicable laws and regulations.
Support
If you encounter any issues during the deletion process, please contact our support team: